New, faster customer service for trash and recycling
The City of Lakewood prides itself on providing the best possible customer service for residents. As we all know, a key part of good service is FAST service!
To speed up customer service on all trash and recycling questions, the city has now arranged for EDCO to be the direct point of contact for all Lakewood residential phone calls and online service requests. In the past, residents first called Lakewood city staff who then contacted EDCO.
This new and direct arrangement of contacting EDCO’s customer service team should speed up service for Lakewood residents. EDCO is also open extended hours, including Saturday mornings.
Call EDCO at 562-531-3054. EDCO staffs its local call center Monday to Friday, 7:30 a.m. to 5:30 p.m, and Saturdays 8:00 a.m. to 12 p.m. You can also call outside those hours and leave a message that will be acted on the next business day. You can also go online and leave a service request at www.edcodisposal.com/lakewood/contact-us.
If you are ever unsatisfied with EDCO’s service in Lakewood (or want to extend a compliment), please contact Lakewood city staff at 562-866-9771, extension 2140 or email city staff at Service1@lakewoodcity.org.
Contact EDCO with questions about:
• Skips of your trash, recycling or green waste service
• Damaged carts
• Getting new carts for trash, recycling or green waste
• Information on what can be recycled
• Holiday service changes
• Free bulky item pick ups
• Disposal bin rentals